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Unable to open analysis in Webplayer - TIBCO Spotfire Community
TIBCO Spotfire Community » TIBCO Spotfire » TIBCO Spotfire Developer » Unable to open analysis in Webplayer

Unable to open analysis in Webplayer

Last post Fri, Apr 27 2012 5:16 PM by Christof. 9 replies.
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  • Fri, Jul 15 2011 4:48 AM

    • alaj
    • Top 100 Contributor
    • Joined on Thu, Jun 3 2010
    • Posts 18

    Unable to open analysis in Webplayer

    Reply Contact

    Hi,

    I'm able to see library items in Webplayer but when I click on any of the saved analysis files I get a blank page.

    I used Spotfire 3.2.1 client to create the analysis and 3.2.1 Webplayer to view.

    Any ideas?

    Thanks,

    -Ala'

  • Fri, Jul 15 2011 4:55 AM In reply to

    • alaj
    • Top 100 Contributor
    • Joined on Thu, Jun 3 2010
    • Posts 18

    Re: Unable to open analysis in Webplayer

    Reply Contact

     Hi,

    I see the following error in IE:

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC LM 8)
    Timestamp: Fri, 15 Jul 2011 08:19:59 UTC


    Message: Syntax error
    Line: 3
    Char: 1
    Code: 0
    URI: http://ctx.pdf.com:8082/SpotfireWeb/WebResource.axd?d=hkuL9arFKnlWpLUevAlbaw2&t=634123459480468750


    Message: Syntax error
    Line: 3
    Char: 1
    Code: 0
    URI: http://ctx.pdf.com:8082/SpotfireWeb/ScriptResource.axd?d=b38QruAkYKZmsRrfIaM89oTmqcpNXAg9TE7xOSWnqbNrYU2bvKt6xTwj5DWrA8tEc3MR8iYNc2qOv0DAc32qN_dkG4vitXJOH3rGoGNydKM1&t=634243140780000000


    Message: 'Init' is undefined
    Line: 71
    Char: 39
    Code: 0
    URI: http://ctx.pdf.com:8082/SpotfireWeb/ViewAnalysis.aspx?file=/Test/JumpStart&waid=e361d047b54a68a3fea96-dccd

     

  • Fri, Jul 15 2011 5:29 AM In reply to

    • alaj
    • Top 100 Contributor
    • Joined on Thu, Jun 3 2010
    • Posts 18

    Re: Unable to open analysis in Webplayer

    Reply Contact

    Hi,

    I also see the following in the web server log:

    ERROR 2009-07-15 01:18:55,343 [7, (null)] Spotfire.Dxp.Web.Forms.Global - Application error:
    Sender:
    ASP.global_asax
    Message:
    Specified argument was out of the range of valid values.
    Parameter name: utcDate
    Source:
    System.Web
    Form:

    QueryString:
    d=jwtmO7XN4c-Q5BY5ZMdOFw2&t=634123459480468750
    TargetSite:
    Void UtcSetLastModified(System.DateTime)
    StackTrace:
    at System.Web.HttpCachePolicy.UtcSetLastModified(DateTime utcDate)
    at System.Web.HttpCachePolicy.SetLastModified(DateTime date)
    at System.Web.Handlers.AssemblyResourceLoader.System.Web.IHttpHandler.ProcessRequest(HttpContext context)
    at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: utcDate
    at System.Web.HttpCachePolicy.UtcSetLastModified(DateTime utcDate)
    at System.Web.HttpCachePolicy.SetLastModified(DateTime date)
    at System.Web.Handlers.AssemblyResourceLoader.System.Web.IHttpHandler.ProcessRequest(HttpContext context)
    at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
    at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)    		 
    INFO 2009-07-15 01:19:07,593 [WorkThread, alaj] Spotfire.Dxp.Framework.Persistence.PersistenceManager - Opening file 'D:\tibco\Spotfire Web Player\3.2.1\Temp\LibraryService\e2f4e663-8c3e-48c1-9734-a56f5041901f\JumpStart.dxp' as best match of file type 'Spotfire.Dxp.Framework.Persistence.DxpDocumentFileReader'.

     

  • Mon, Jul 18 2011 5:19 AM In reply to

    Re: Unable to open analysis in Webplayer

    Reply Contact
    I believe this error goes away once you set the server time to a correct value.

  • Mon, Jul 18 2011 5:38 AM In reply to

    • alaj
    • Top 100 Contributor
    • Joined on Thu, Jun 3 2010
    • Posts 18

    Re: Unable to open analysis in Webplayer

    Reply Contact

     Thanks,

     That fixed the problem.

  • Thu, Jul 21 2011 7:47 AM In reply to

    Re: Unable to open analysis in Webplayer

    Reply Contact

    Where is server time

  • Thu, Jul 21 2011 8:00 AM In reply to

    Re: Unable to open analysis in Webplayer

    Reply Contact
    The server time is the time you set on the computer running the webplayer server.

  • Tue, Apr 24 2012 10:11 AM In reply to

    • kavishan
    • Not Ranked
    • Joined on Tue, Apr 24 2012
    • Posts 2

    Re: Unable to open analysis in Webplayer

    Reply Contact
    Hi Johan, am facing a similar kind of issue. can you please elaborate me on the resolution provided?. I dnt have access to the webpalyer server. Regards, kavitha

  • Tue, Apr 24 2012 10:33 AM In reply to

    • kavishan
    • Not Ranked
    • Joined on Tue, Apr 24 2012
    • Posts 2

    Re: Unable to open analysis in Webplayer

    Reply Contact
    When I click 'Report error to adminsitrator'.. I get nothing..

  • Fri, Apr 27 2012 5:16 PM In reply to

    Re: Unable to open analysis in Webplayer

    Reply Contact

     Send it directly to our support team: http://support.tibco.com

    or find out who your local Spotfire admin is...

    -----------------------------------
    Dr. Christof Gaenzler
    Sr Solutions Consultant
    TIBCO Spotfire
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